FAQ

How are shipping times calculated?

Allow 1–2 business days for processing after authorization and an estimated 4–6 business days for transportation after dispatch. Delivery fees appear at checkout.

Are preference returns accepted?

We do not offer voluntary returns merely because of a change of mind or personal preference or an incorrectly chosen option. Report qualifying problem goods within 30 calendar days after delivery under the Refund Policy.

What evidence is needed?

Keep the packaging and provide order and checkout-email details, an explanation, and images or video. Wait for approval. Stock affects exchanges, and approved refunds are initiated within 10 calendar days.

Where are payment, tracking, and privacy details?

Checkout is authoritative for payment methods. Tracking is shared when available. Visit Contact Us for support and the Privacy Policy for privacy choices.